It Is Easy to Shop with Us

The prices stated on our online store are in Euro (€) including VAT. It is the same price and same item which will apply at the checkout at the time of purchase.

ORDERING

  1. Select the category and product which you are interested in, and then click "Add to Cart." The product will automatically be placed in your shopping cart.
  2. When buying ceiling and wall strips, take into consideration a 5-10% in waste depending on how large and ornate the strip is, also for any potential pattern adaptation.
  3. In the shopping cart, you will see the amount you have purchased for. If you wish to see your products, delete, or change the quantity, then click on the shopping cart.
  4. At the checkout, you log in or register your details then you continue by selecting the payment method. Make sure you enter the correct delivery address. If there is anything else we should know about, write it in the note box or send us an email.
  5. Check your order and read and agree to our terms of purchase. To finalize, click Complete Purchase".
  6. Your order will be sent to us followed by an email from our part that confirms your order. Contact us if you have not received your order confirmation within 24 hours. NOTE! If you happen to have free emails from Hotmail, Live, MSN or Outlook.com, there is a chance that the order confirmation will end up in your spam box.

The ordered items leave our warehouse within 3-5 working days regardless of the shipping method. Ordered items or goods that are temporarily out of stock have longer delivery time. The factual delivery time is specified on the product’s page, and it is stated at the checkout.

SAMPLES

All our moldings (ceiling, wall, skirting, flex, façade, and curtain profiles) can be sent to you as samples, free of charge. You can request samples on each product’s page.

Up to four samples are free, but we reserve the right to charge for the shipping cost. If you request additional samples, then each one will cost 1,50 Euro.

PURCHASE/ PAYMENT

We offer card payment via PayPal and accept the following cards: Visa and MasterCard. No registered account on PayPal is required so you may shop from us or to pay by card.

DELIVERIES

All deliveries are booked as a home-delivery with DHL. You will receive an email notification (Germany and Austria) or SMS notification (all countries except Germany, France and Austria) by the transportation company when a delivery can be booked for a drive out.

RIGHT OF WITHDRAWAL / RETURNS

In order to make you feel completely safe with your purchase, Stuckatur i Sverige AB offers a 30-day right of withdrawal from the time you receive the items. In case of right of withdrawal, the customer stands for cost that entails the return shipping. 

Read more detailed information under Terms of Purchase.

If you have any questions or concerns, please contact us by e-mail [email protected] or tel. +46 770 337 335.