Faqs By General questions

What are the customer service’s opening hours?

We are open Monday to Friday between 9:00 and 16:00, and on Friday and Saturdays between 9:00 and 12:00.

You can always send an email to [email protected] outside opening hours, and we will reply on the following weekday.

Can I check the item somewhere before I buy it?

No, but you can always request samples completely free of charge sent to you; however, you pay for the shipping cost. Our offer applies to all ceiling, wall, façade, floor mouldings, and ceiling mouldings for indirect light.

Do you have a right to exchange?

No, but once you buy our product, we offer a 30-day return/withdrawal right. If you wish to exchange an item you ordered, we can create a return and place a new order if it fulfills The Right for Return.