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Faqs By General questions
What are the customer service’s opening hours?
We are open every weekday between 9-16. You can always send an email to [email protected], outside opening hours. We will reply on the coming weekday.
Can I check the item somewhere before I buy it?
No, but you can always request samples completely free of charge sent to you; however, you pay for the shipping cost. Our offer applies to all ceiling, wall, façade, floor mouldings, and ceiling mouldings for indirect light.
Do you have a right to exchange?
No, but once you buy our product, we offer a 30-day return/withdrawal right. If you wish to exchange an item you ordered, we can create a return and place a new order if it fulfills The Right for Return.