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This Privacy Policy applies immediately to new users and from May 25, 2018 for existing users. This Privacy Policy supersedes all previous versions.
Scope and Consent
This Privacy Policy describes how we collect, use, store, disclose and protect your personal data. It applies to the D-COR webshop and applications where there is a reference to this Privacy Policy, regardless of how you access or use them.
In this Privacy Policy, we use the term ”personal data” to describe information that can directly or indirectly identify a natural person. We do not consider personal data which includes information that has been anonymized or aggregated in such a way that it can neither be used by other information nor otherwise identify a specific natural person.
By accepting this Privacy Policy, you agree that we may collect, use, disclose and save your personal data in the manner described in this policy. We can change this Privacy Policy with 30 days’ notice to existing users. We will publish eventual changes on this page. We may also inform you by e-mail if there are major changes to this Privacy Policy.
Third Party Sites: Some pages on D-COR’s website contain links to third party websites. These websites have their own privacy policies and D-COR is not responsible for the former's operations, including but not limited to their information routines. Users who send information to or through these third-party websites should review the privacy policies before sending any personal data.
Personal Data Responsibility and Accountability
Stuckatur i Sverige AB, Olaigatan 17A, 70361 Örebro, Sweden (hereinafter referred to as D-COR) is the personal data responsible and accountable. D-COR is responsible and liable for the treatment of your personal data in accordance with the principles stated in this privacy policy.
Collection of Personal Data
If you register an account or place orders as a guest with us, you agree to share your personal information and agree that that information will be transmitted and stored on our servers in Sweden or elsewhere in the world.
We collect the following types of information, including personal data, to give you opportunities to use and access our website in order to provide you a personalized and better experience, and for marketing purposes.
Information that we collect automatically
When you visit our website or click on advertisements or its contents, we automatically collect information sent to us from your computer, mobile or other device used for access. This information can only be linked to you personally and includes: device's ID or unique identifier, geographical location, type of device used, data and connection information, page view statistics, traffic to and from the websites, reference URL, advertisement data, IP-address, and standard web information.
Information you provide to us
We may collect and store such information you declare in our websites or that you provide to us in connection with the use of our website. This includes:
Information which you provide to us when registering an account, including email address, telephone number, mobile phone number, contact information and postal address.
Additional information you provide to us via social media.
Transaction-related information based on your activities on the websites such as purchases and content that you create or that can be attributed to your account.
Information provided in connection with discussion forums, chats, dispute resolution, and correspondence through our websites or correspondence sent to us.
Information we collect from other sources
We may obtain or collect additional information from third parties such as sales companies, data agencies and data providers and add it to our information about you. This may include demographic and navigation information.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Information collection by sharing and registering in social media
We may offer login services which means that you can use third party login information to gain access to www.d-cor.eu and related websites. We may even provide services that make it possible to share information in social media.
Use of personal data
Our purpose of collecting personal data is for you to get access to our websites, and/or be able to use our services, provide you with customer service and relevant information about your account and our services, as well as give you a safe, hassle-free, effective and customized experience. By accepting this Privacy Policy, you confirm that we may use your personal data to:
Provide you access to our websites and the services and customer service you request.
Prevent, detect and investigate frauds, security incidents, potentially prohibited or illegal activities.
Customize, measure and improve our services, content and ads.
Contact you, either by email or by phone to resolve disputes, collect fees, resolve issues with your account or our website or for other purposes permitted by law.
Compare information to verify the accuracy and verify it with a third party.
And with your consent:
Target marketing to you by sending marketing materials about our products. We may also process your personal information to tailor certain user experiences to better match your interests.
Provide you site-specific options or offers if you choose to share your location information through the website. We will use this information to increase website security and provide you with services such as advertising, search results and other customized content.
Respond to your request, for example to contact you about a query you sent to our customer service or through our review applications.
Use of personal data for marketing
With your consent obtained in accordance with applicable rules and this Privacy Policy, we may use your personal information to:
Inform you about our website and its products.
Submit targeted marketing and advertising offers based on your message preferences and customize our service and measure and improve our ads, based on your purchasing preferences.
We do not sell and disclose your personal data to third parties for marketing purposes.
End our use of personal data for marketing purposes
If you do not wish to receive marketing and advertising offers from us, you can set your message preferences on your "My Account" page, through a link in the website footer or in the communication from us.
You can read our Cookie Policy for more information about how to decline third party cookies to be used for advertising.
If you revoke your consent to the use or disclosure of your personal information for other purposes set out in this Privacy Policy, it may mean that we may not continue to give you access to our website and provide customer service offered to our users and permitted under this Privacy Policy.
Disclosure of personal data
We disclose personal information to fulfill legal obligations. Such information will only be disclosed in accordance with applicable laws and regulations.
We share your personal data with:
Our payment and delivery partners such as PayPal, UPS and DHL to complete payment and deliver ordered products.
Supervisory authority, police authority, or other authorized third party, to answer questions in connection with a criminal investigation or alleged illegal activity or other activity that may give rise to liability for us, you or a third party. In such a case, we will, to the extent permitted by applicable law, disclose such information that is relevant and necessary for the investigation, such as name, city, postal address, phone number, e-mail address, IP address.
Cookies, web beacons and similar technologies
When you visit or use our website and communication channels (such as email), we or our service providers can use cookies, web beacons, and similar technologies to store information for the purpose of providing you a better, faster and safer experience and for advertising purposes. For more detailed information about these techniques, see our Cookie Policy.
Spam, spyware and identity theft are prohibited
We and our users do not tolerate spam. To report related spam or email with fake sender address or identity, please forward the email to [email protected].
We can automatically scan and manually filter messages to search for spam, virus, phishing and other malicious activity or illegal or forbidden content, but we do not permanently save any messages sent through these tools.
Access, review and change of your personal data
Your password is the key to your account. Use unique numbers, letters and symbols and do not reveal your password to anyone else. Should you share your password or personal information with anyone else, remember that you are responsible for all activity that takes place in your account. If you lose control of your password, you will lose control of your personal data and may incur obligations for actions taken on your behalf. You should therefore immediately inform D-cor, and change your password, if for some reason your password has fallen into the wrong hands.
You can view, review and change most of your personal information by logging in to the website. You can change your personal information in your account settings. You must immediately update your personal information if it changes or is incorrect. You can also via "My Account", on our website, get access to what personal information we have stored about you. You can also change your cookie preferences there and request that we delete your account and your information.
Transfer of personal data
We store and process your personal data on our servers in Sweden and undertake to provide appropriate protection for your personal data where such information is transferred to a non-EEA site.
We use physical, technical, and organizational security measures, in relationship to the amount and sensitivity of personal data, to prevent unauthorized processing, including but not limited to unauthorized access, acquisition and use, loss, deletion or damage to the user's personal data. Some of the security measures we use are firewalls, data encryption, and permission controls.
Closing of your account and retention of personal data
At your request and in accordance with the provisions of this section, we will terminate your account and delete your personal data as soon as possible. Deletion of data will take place based on your account status and in accordance with applicable law. We may also close or disable unused accounts.
Generally, personal data relating to closed or inactive accounts will be deleted or anonymized as soon as possible after the account has been closed or deactivated. We may retain personal data attributable to closed accounts or accounts that are not used if:
We have a legitimate business interest and are not prohibited by law, such as collecting overdue fees, handling dispute resolution or
We are obliged to retain personal data in order to fulfill legal obligations such as compliance with local law, the fight against fraud and money laundering, or to take other measures permitted by law.
In such circumstances, the personal data will be handled securely and only for as long as is necessary.
Your rights
Subject to the limitations of data protection law in the EEA, you have certain rights regarding your personal data. You are entitled to access, correction, limitation, objection, deletion, and data portability. Please contact us if you wish to exercise any of these rights. If you wish to request access to all personal data we have about you, please note that photo identification will be required to prove your identity. If you have an account with us, you carry out your request via links that can be found under "My account", where you can, among other things, directly receive a PDF printout of what information we store about you.
Contact us
You can contact us online anytime. If questions are not answered online, you can write to us:
Stuckatur i Sverige AB, Olaigatan 17A, 70361 Örebro, Sweden
If you are not satisfied with how we handle your questions, you are entitled to file a complaint to the supervisory authority for data protection in your country.